Privacy policy
Privacy Policy
Last Updated: June 25, 2026
GlowXtra Skincare ("GlowXtra," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit **https://glowxtra.com**, purchase our products, or otherwise interact with our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
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Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
* Personal identifiers (such as your name, email address, mailing address, telephone number, and online identifiers)
* Order and payment information (billing and shipping information and payment confirmation)
* Commercial information (purchase history and shopping preferences)
* Internet activity (browser type, IP address, device information, cookies, and website usage)
* Location information (general geographic location)
* Customer communications (emails, contact forms, customer support requests, reviews, and survey responses)
* Skin quiz responses or other information you voluntarily provide
* Marketing preferences, including SMS and email subscription preferences
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How We Collect Information
We collect information:
* Directly from you when you place an order, create an account, subscribe to marketing, complete a quiz, or contact us.
* Automatically through cookies, pixels, analytics tools, and similar technologies.
* From trusted third-party service providers such as Shopify, payment processors, shipping partners, and advertising platforms.
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How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Process payments securely
* Ship products and provide order updates
* Respond to customer inquiries
* Improve our products and website
* Personalize your shopping experience
* Detect and prevent fraud
* Comply with legal obligations
* Send promotional emails and SMS messages when you have provided your consent
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SMS & Marketing Communications
If you choose to receive SMS or email marketing from GlowXtra, you may unsubscribe at any time by:
* Clicking the unsubscribe link in our emails
* Replying **STOP** to any SMS message
* Contacting us directly
Please note that even if you opt out of marketing communications, we may still send important service-related communications regarding your orders, returns, or account.
We do not sell or share your SMS consent with third parties for unrelated marketing purposes. We may share your SMS information only with trusted service providers who assist in delivering our messaging services.
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Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar technologies to:
* Operate our website
* Remember your preferences
* Analyze website performance
* Improve your shopping experience
* Measure advertising performance
* Deliver personalized advertisements
You can disable cookies through your browser settings; however, doing so may affect certain website functions.
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Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business, including:
* Shopify
* Payment processors
* Shipping and fulfillment providers
* Customer service providers
* Marketing and advertising platforms
* Analytics providers
* Professional advisors and legal authorities when required by law
We do not sell your personal information.
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Data Security
We use commercially reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
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Data Retention
We retain your personal information only as long as necessary to:
* Provide our services
* Complete transactions
* Comply with legal obligations
* Resolve disputes
* Enforce our agreements
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Your Privacy Rights
Depending on your location, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your personal information
* Withdraw marketing consent
* Request a copy of your information
* Exercise other rights provided by applicable privacy laws
To exercise your rights, please contact us using the information below.
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Children's Privacy
Our website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.
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Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
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Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
GlowXtra Skincare
6900 Tavistock Lakes Blvd, Suite 400,
Orlando, FL 32827
United States
Email: contact@glowxtra.com
Website: https://glowxtra.com